Ok, so I am not what one would normally call a frequent flyer…I fly 4-5 times a year at most. About 3 years ago, I flew Delta for a few of those trips and gathered up 27,000 miles. Since then, I have not flown Delta, as my last company was using American Airlines, and now I have so many miles with them I only use them. Anyways….I have tried for years to get a free ticket on Delta, to no avail. Not once were my requested dates available, so I kind of forgot about the miles. Until I read somewhere that unused miles would be expiring December 31, 2006 under some new changes that they are implementing for the program. I logged into my account, and sure enough, Dec 31 my miles would have gone away. So I called customer service and was told that I had two choices to keep my miles for another two years:
1. Buy more miles. For $29.95, I could buy 1,000 miles.
2. Redeem an award ticket for some future date and then either take the trip or change the dates again. Though this sounds like the better option, it would have been $50 to change the ticket later.
So, for $29.95 I get to keep my unusable miles (sorry Delta, but really, I have tried for years to redeem them) for another 2 years. I guess the moral of the story is: Check your frequent flyer miles before they disappear.