Comments on: The Art of the Complaint And How To Get What You Paid For. http://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/ A place to discuss money...for the rest of us. Fri, 10 Feb 2012 05:21:23 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Christopherhttp://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-334 Christopher Mon, 08 Jan 2007 01:54:03 +0000 http://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-334 This isn't a success story but the reason you got your car fixed for free is because of what they call CSI. It stands for Customer Service Index. Virtually all of their bonuses are based off this. They will do ANYTHING to make sure you are happy. This isn’t a success story but the reason you got your car fixed for free is because of what they call CSI. It stands for Customer Service Index. Virtually all of their bonuses are based off this. They will do ANYTHING to make sure you are happy.

]]> By: sfmoneygalhttp://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-313 sfmoneygal Fri, 05 Jan 2007 07:55:49 +0000 http://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-313 I've been complaining or rather writing companies for a few years now. Two of my best experiences so far come from Kashi cereal and Jamba Juice. I buy the wheat biscuits kind Kashi cereal regularly and I noticed the bottom half of the package was crushed cereal instead of biscuits. I wrote them an email and they sent me several coupons for free products. A few days ago I went to Jamba Juice and wanted the apple cinnamon pretzel. They were out so I ordered the sourdough pretzel instead. But it was too dry and tasted flat. I spent $1.75 and they're sending me a free smoothie card because they were out of stock! I’ve been complaining or rather writing companies for a few years now.

Two of my best experiences so far come from Kashi cereal and Jamba Juice. I buy the wheat biscuits kind Kashi cereal regularly and I noticed the bottom half of the package was crushed cereal instead of biscuits. I wrote them an email and they sent me several coupons for free products.

A few days ago I went to Jamba Juice and wanted the apple cinnamon pretzel. They were out so I ordered the sourdough pretzel instead. But it was too dry and tasted flat. I spent $1.75 and they’re sending me a free smoothie card because they were out of stock!

]]> By: davidhttp://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-300 david Thu, 04 Jan 2007 06:17:11 +0000 http://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-300 Wow, you started at 8, thats amazing! See, it does pay to complain...if you pay for something, you should get what you want! Wow, you started at 8, thats amazing! See, it does pay to complain…if you pay for something, you should get what you want!

]]> By: 2 Pennies Earnedhttp://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-297 2 Pennies Earned Thu, 04 Jan 2007 03:05:02 +0000 http://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-297 When I was 8 I used to write complaint letters to restaurants when I didn't like the food or thought they weren't clean enough. On more than one occasion, I received a voucher for a free meal! More recently, I wrote to Luna complianing about a stale bar and they sent me 6 more for free. I also wrote to Amy's Organics saying that I loved their food but that I didn't think one of their pasta dishes had enough sauce on it, and they sent me an envelope full of valuable coupons, including some for a free whatever I wanted. So I agree with you--speaking up really works! When I was 8 I used to write complaint letters to restaurants when I didn’t like the food or thought they weren’t clean enough. On more than one occasion, I received a voucher for a free meal! More recently, I wrote to Luna complianing about a stale bar and they sent me 6 more for free. I also wrote to Amy’s Organics saying that I loved their food but that I didn’t think one of their pasta dishes had enough sauce on it, and they sent me an envelope full of valuable coupons, including some for a free whatever I wanted. So I agree with you–speaking up really works!

]]> By: » The Carnival is Up! on Consumerism Commentary: A Personal Finance Bloghttp://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-280 » The Carnival is Up! on Consumerism Commentary: A Personal Finance Blog Tue, 02 Jan 2007 21:07:12 +0000 http://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-280 [...] My Two Dollars writes about The Art of the Complaint and how to get what you paid for. “I refuse to lose when I am paying for something. Whatever it may be that I am spending my hard earned money on, I refuse to suffer unhappiness due to a bad experience.” [...] [...] My Two Dollars writes about The Art of the Complaint and how to get what you paid for. “I refuse to lose when I am paying for something. Whatever it may be that I am spending my hard earned money on, I refuse to suffer unhappiness due to a bad experience.” [...]

]]> By: Not Made Of Money : Carnival of Personal Finance #81 Is Uphttp://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-275 Not Made Of Money : Carnival of Personal Finance #81 Is Up Tue, 02 Jan 2007 10:50:54 +0000 http://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-275 [...] The Carnival of Personal Finance #81 is up over at Mighty Bargain Hunter.  There are a lot of posts about financial goals for 2007.  My favorite posts include The Art Of The Complaint, Gasoline Prices, Why The Third Decimal Place, and Turn Trash Into Cash.  Bookmark to: [...] [...] The Carnival of Personal Finance #81 is up over at Mighty Bargain Hunter.  There are a lot of posts about financial goals for 2007.  My favorite posts include The Art Of The Complaint, Gasoline Prices, Why The Third Decimal Place, and Turn Trash Into Cash.  Bookmark to: [...]

]]> By: The Carnival of Personal Finance #81 is up up and away!http://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-269 The Carnival of Personal Finance #81 is up up and away! Tue, 02 Jan 2007 05:46:51 +0000 http://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-269 [...] November 2006 (21) Recent Comments Mighty Bargain Hunter » Welcome to the Carnival of Personal Finance #81 on The Art of the Complaint and how to Get What You Paid For. [...] [...] November 2006 (21) Recent Comments Mighty Bargain Hunter » Welcome to the Carnival of Personal Finance #81 on The Art of the Complaint and how to Get What You Paid For. [...]

]]> By: Mighty Bargain Hunter » Welcome to the Carnival of Personal Finance #81http://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-268 Mighty Bargain Hunter » Welcome to the Carnival of Personal Finance #81 Tue, 02 Jan 2007 05:16:54 +0000 http://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-268 [...] My Two Dollars, a new blog charging out of the gates, has mastered the art of complaining to businesses. [...] [...] My Two Dollars, a new blog charging out of the gates, has mastered the art of complaining to businesses. [...]

]]> By: Favorite posts about money, insurance, customer service, debt and saving from 2006.http://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-259 Favorite posts about money, insurance, customer service, debt and saving from 2006. Mon, 01 Jan 2007 19:46:32 +0000 http://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-259 [...] The Art of the Complaint and How to Get What You Paid For [...] [...] The Art of the Complaint and How to Get What You Paid For [...]

]]> By: Matthttp://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-134 Matt Wed, 20 Dec 2006 20:35:06 +0000 http://www.mytwodollars.com/2006/12/20/the-art-of-the-complaint-and-how-to-get-what-you-paid-for/#comment-134 You really do turn complaining into an artform. Half the time that I don't complain I simple can't be bothered with the effort but it does pay to do so. You really do turn complaining into an artform. Half the time that I don’t complain I simple can’t be bothered with the effort but it does pay to do so.

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