But now there is something you can do about it. I am sure that most people have already seen this, but since I used it this morning for a few utility issues I had to iron out, I figured I would mention it again as a reminder. If you need to find a number that goes to a live person or what keys to press once you get in the phone tree at a company, just check out GetHuman.com. From the site:
The gethuman project is a consumer movement to improve the quality of phone support in the US. This free website is run by volunteers and is powered by over one million consumers who demand high quality phone support from the companies that they use.
They have all the secrets to getting to an actual person at whatever company you need to talk to. Worked wonders for me this morning!