Comments on: Money Tip – Do Not Use FTD To Have Flowers Delivered.

By: lisa

lisa — Sat, 02 Jun 2007 12:07:32 +0000

Same experience here with FTD !! Flowers left Miami on Thursday and were suppose to be delivered on Friday. Got an e-mail that flowers were undelivered and i would get a refund. So we scrammbled on Friday night to get a local florist to deliver mother-in-law roses. In the meantime I got another e-mail on Saturday that said they were delivered late Friday. So we are scrambling to cancel local florist delivery. I did get my money back because of mix up. Would have called and got my money back anyway because flowers were crap. wilted and all !!! Why flowers from Miami then sent to Ohio then delivered to South Carolina is beyond me. Lisa

By: Mapgirl’s Fiscal Challenge / Buying Cut Flowers Remotely

Mapgirl’s Fiscal Challenge / Buying Cut Flowers Remotely — Fri, 01 Jun 2007 12:14:21 +0000

[...] Two Dollars had a problem with FTD for Mother’s Day. It turned out badly, but at least he’s getting a refund. I left a [...]

By: Karina

Karina — Tue, 22 May 2007 16:57:15 +0000

I haven’t had a good experience here in the states. I am having the same runaround with FTD right now and to be honest, I could care less about the flowers anymore.
I order flowers for my family in Germany. http://www.aquarelle.de and they are doing a wonderful job, so I know it is possible to send flowers that actually last past 2 days.

By: mapgirl

mapgirl — Fri, 18 May 2007 16:19:46 +0000

Nope. No good experiences. I got some tulips once from 1-800-FLOWERS for Valentine’s Day, unwanted. Very sad. I left them with the receptionist, who happened to have worked as a florist. She called me up a day or two later and said the flowers were dead and hadn’t lasted at all. A tulip should have lasted 2 weeks. I won’t be buying from them either.

By: david

david — Fri, 18 May 2007 15:12:42 +0000

Thanks for the comments everyone. They are giving me my money back, but not before they send my mom even more flowers, which will probably be DOA. Anyone have any good experiences with online florists?

By: roblesinge

roblesinge — Fri, 18 May 2007 14:10:25 +0000

Two years ago I used FTD for my Mother’s Day purchase. The flowers never got there. They decided to send flowers to my mother in Austin, Texas from a florist in Milwaukee, Wisconsin. The delivery confirmation shows that they got to the Milwaukee airport, but never left. I imagine they sat in the belly of an airplane for weeks. FTD gave me a refund, but I swore never to use them again. I’m lucky though that Austin has an abundance of local florists to choose from. FTD is one of the reasons local florists are going out of business. I always try to buy local if I can–but having no local options wouldn’t leave you much choice.

By: ongrowthtrack

ongrowthtrack — Thu, 17 May 2007 21:33:13 +0000

I had similar experience last year when my wife was trying to semd me flowers for my birthday. It arived arrived 2 days. However we called up FTD and and told them that we are not satisfied with the service and would call up the credit card about this if they do not cancel the charge. They canceled the charge.

By: ongrowthtrack

ongrowthtrack — Thu, 17 May 2007 21:32:28 +0000

I had similar experience last year when my firlfriend was trying to semd me flowers for my birthday. It arived arrived 2 days. However we called up FTD and and told them that we are not satisfied with the service and would call up the credit card about this if they do not cancel. They canceled the charge.

By: david

david — Thu, 17 May 2007 20:56:49 +0000

I used to do that Mapgirl, but the only florist in the area closed last year. They were great, but now we don’t really have a choice, we have to order from someone a lot further away, i.e. FTD. Thanks for the advice on ordering early, will think about that for next time!

By: mapgirl

mapgirl — Thu, 17 May 2007 20:53:20 +0000

Sorry to hear that didn’t work for you. My two cents (*winky*) is that you should just call up the local florist in your mom’s neighborhood, tell them what you’d like to spend, trust their judgement and give them your credit card number.

I used to call up this really fabulous place near my mom’s house. It’s where we all got corsages for the prom. It’s a really chi-chi place with high quality flowers and their own greenhouse. I tended to spend about $50-75 each time, but it was cheaper than a plane ticket to visit!

Another trick is to have the flowers delivered a week before Mother’s Day. My parents’ wedding anniversary is always the week before, so I used to send flowers that would last about 2 weeks, right through the holiday.