If you do a search for Comcast on the internet, you come across some complaints…actually, a LOT of complaints. (Really, all cable/communication conmpanies have a ton of complaints) And I am not happy that they limit the amount of bandwidth you can use per month, especially since I work from home all day. But I hated DirecTV even more than those issues, so hopefully these guys will be a little better. A few weeks ago I wrote about how much I would save by combining my TV, phone & internet, and after talking with a customer relations specialist, here is what my final bill and package looks like:
– $134 per month, including all taxes & fees
– Unlimited phone
– 12 mbps download speed internet service
– HDTV w/DVR service
Compared to the $152 per month I was paying in New Mexico for no HD and slower internet, this is a pretty good deal. I also got most of the set-up and installation fees waived just by asking, so if you are signing up for any new services you always have to ask. We set up the appointment for between 8-10am last Monday morning, and the guy showed up at 8:10am. Not bad for a first impression!
The guy that came to my place was incredibly nice and friendly, asked me exactly what I planned on hooking up, where I wanted all the “stuff” and a few other pertinent questions. In under an hour, my phones were working, my TV looked great, and I finally had internet service back after 4 days without it. It’s WAAAAAY faster than my old internet service in New Mexico, which is really great for 2 reasons:
1. I can finally do online backups of all my data from my computer. I am trying out BackBlaze for $5 a month.
2. My Blu-Ray player can stream high-quality movies over the internet from my Netflix account to my television. Sweet!
Overall, I have to say that I am pretty happy with the whole process of getting set up here at my new place and happy with the price. Hopefully it will continue and I will still feel like I made the right choice 6 months from now!