Comments on: How To Save Money Using Twitter http://www.mytwodollars.com/2010/10/04/save-money-using-twitter/ A place to discuss money...for the rest of us. Thu, 24 May 2012 23:41:30 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Phil Vhttp://www.mytwodollars.com/2010/10/04/save-money-using-twitter/#comment-37219 Phil V Sat, 09 Oct 2010 21:45:11 +0000 http://www.mytwodollars.com/?p=2557#comment-37219 Twitter can be a very powerful tool especially for the first you mentioned: solving customer service issues. Any company that cares about their reputation knows how Twitter can help or hurt them. Twitter can be a very powerful tool especially for the first you mentioned: solving customer service issues. Any company that cares about their reputation knows how Twitter can help or hurt them.

]]> By: fairydusthttp://www.mytwodollars.com/2010/10/04/save-money-using-twitter/#comment-37198 fairydust Tue, 05 Oct 2010 16:36:41 +0000 http://www.mytwodollars.com/?p=2557#comment-37198 While I haven't used Twitter to sign for any services, such as your example, I have had much better customer service response from using Twitter when I have a problem rather than using phone or website. Comcast is one example when phone and onliner reps were giving me a run-around about a $10 "service charge" for nothing, and when I had a problem with a gift card order from PlasticJungle.com, their Twitter rep got back to me right away with the fix. So for now, anyway, until everyone starts using Twitter, that seems to be a less-cluttered way to get someone's attention. While I haven’t used Twitter to sign for any services, such as your example, I have had much better customer service response from using Twitter when I have a problem rather than using phone or website. Comcast is one example when phone and onliner reps were giving me a run-around about a $10 “service charge” for nothing, and when I had a problem with a gift card order from PlasticJungle.com, their Twitter rep got back to me right away with the fix. So for now, anyway, until everyone starts using Twitter, that seems to be a less-cluttered way to get someone’s attention.

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