Category: shopping

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Using Twitter To Get Better Customer Service.

Do you use Twitter? If no, why not? If you are not using Twitter, you may be missing out on one of the best ways to contact customer service that has ever been used. Sure, you can call a 1-800 number and sit on hold for 20 minutes…or you can find out what a company’s Twitter name is and contact them that way. I have done this on several occasions in the last 3 weeks and twice my issue was taken care of quickly and to my satisfaction. Beats calling up a customer service rep only to get handed to another one and then hung up on! (Thanks, DirecTV and Bank of America)

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shopping
12
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50% Of Poll Respondents Chose Wal-Mart As Best Symbol Of America.

And if that doesn’t spell trouble for the old U. S. of A., then I don’t know what does. A massive retail giant that sells crappy goods that most of us don’t actually need, that don’t last the test of time and need to be replaced often, and that put a big portion of our population into debt each year as the symbol of America? Uh-oh. As if it is not enough that Wal-Mart comes into towns and puts small businesses out of business, or finds ways around paying for health insurance for their employees, or basically continues the cycle of poverty by selling their own cheap products to the very people who work there for minimum wage – now they are the “symbol of America” for nearly 50% of the respondents to a 60 Minutes/Vanity Fair poll. This is very disappointing.

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shopping
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Saving Money On Traditionally “Offline” Products Now Popular Online.

Online shopping can be done for almost any market today and at a much cheaper price, due to the drastic decrease in overhead costs online retailers can generate. This commercial medium has paved the way for many new and innovative business opportunities, creating a healthy level of competition between businesses, and reaching a wider and more global audience. However, many traditional “brick-and-mortar” segments still only have a modest presence on the web, due to certain constraints and regulations they face. However, here are three traditionally offline markets that have made the transition to online success.

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shopping
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Just How Important Is Customer Service?

As most of you know by now, I live in a small town.

A VERY small town. One of those places where everyone knows everyone else, so you cannot really give someone the finger for driving too slow or talk badly about someone for fear that the person you are talking to is related to said person. However, there is one thing that really gets a lot of attention in a town like this – you, the customer. When your entire populace is about the size of a large inner-city high school, every person that comes into your place of business is of the utmost importance…at least they should be. But some business owners don’t understand that yet, and they probably also don’t realize the danger of “word of mouth” in a town like this.

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shopping
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Free 60-Day Pass To BJ’s Wholesale Club.

While I have written about wholesale clubs before, and am still not sold on the idea for my needs, BJ’s Wholesale Club is currently offering 60-day free passes to try out their membership club. Like Costco and Sam’s Club, BJ’s offers tons of stuff in bulk and some at discount; my mom swears by her membership there. If you want to give a wholesale club a try for a few months without paying the membership fee, visit BJ’s Free Pass page and print out your copy of the pass. Here are some benefits that they say you get with a membership:

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shopping
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