I always talk on here about watching your spending, staying out of debt, to stop spending on useless “stuff” that doesn’t bring real benefit to your life, etc.. But that doesn’t mean you should be a cheap bastard with your money, either.
OK, times are tough – We all know it. Right now, you might be worrying about how to pay for groceries or the gasoline in your car, and we can use all the help you can get to stretch each and every dollar. Luckily, I have a few friends that have plenty of tips for saving money and I asked them to send them all to me so I could assemble a list for you – the person looking to save money.
At my house, basic digital cable TV cost over $69 per month (plus taxes) and we watch maybe 10 of the 150 channels that they provide to us, meaning that we pay for many channels that we have no interest in. While the price of just about everything headed skyward, paid cable and satellite TV is sometimes one of the first things to go from someone’s budget
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How fitting for these times… Have a great weekend everyone!
Do you use Twitter? If no, why not? If you are not using Twitter, you may be missing out on one of the best ways to contact customer service that has ever been used. Sure, you can call a 1-800 number and sit on hold for 20 minutes…or you can find out what a company’s Twitter name is and contact them that way. I have done this on several occasions in the last 3 weeks and twice my issue was taken care of quickly and to my satisfaction. Beats calling up a customer service rep only to get handed to another one and then hung up on! (Thanks, DirecTV and Bank of America)
First up, Comcast. Since I was canceling DirecTV (who didn’t bother responding on Twitter) and looking for new TV/internet service, I put out a call to my Twitter friends for their thoughts on the Comcast Triple Play (which I wrote about here). While I received many great responses and comments, I was also contacted by Comcast themselves via Twitter. They gave me a contact name to email directly, and a live person CALLED ME to set up service at my house. She went over everything with me on the phone, I got all the numbers up front, I received a discount, and everything went smoothly from then on out. Score one for Twitter!
Next up, UHaul. When I was having difficulty getting a guaranteed truck rental, I bitched about them online and they gave me a number to call and have it taken care of. Finally, some help! After dealing with the guy at my local rental place (who claimed to never remember me each week that I came in to see about my truck), I got UHaul to guarantee me a truck, give me a confirmation number, and tell me what time to pick it up. Needless to say, I gave the local guy a terrible review but I only have good things to say about the help I got online.
Sometimes it fails miserably, like in the cases of DirecTV and Samsung, but more often than not people are having great success using Twitter to contact customer service for their issues. Before you pick up the phone and dial a number, try to use Twitter and see what results you get. You can easily find most corporate Twitter accounts by googling “Twitter + Name Of Company”, but if you happen to need one of the two I just used, here they are:
http://twitter.com/comcastcares
https://twitter.com/UHaul_Cares
Happy customer service Twittering!
As you know by now, I just finished a move to Denver, Colorado. And because I moved into a new place, there are a few things I needed to buy to make it more like “home”. I have been checking out a few stores looking for these items, and one thing I have done in every single one of them is to ask if what I am buying is going on sale anytime soon. With the holidays coming up, most stores will be cutting prices, so I wanted to make sure that what I wanted wasn’t going to be advertised next week at a much cheaper price. I found that most clerks were more than willing to tell me the truth, and thus a few of the things I wanted to pick up I will be waiting another couple of weeks for. These are not make or break items – they are just things I wanted for the new place.
One of the places I went to first was Crate and Barrel to get some new bar stools for my kitchen. I knew exactly what I wanted and they had the cheapest price on these compared to any online or brick and mortar store. I asked if the bar stools were going to be on sale anytime soon, and she told me that they didn’t have any plans to put them on sale… so I bought them. (and they look great!) However, I saw a few other things I was interested in while in the store, so I asked her if any of them would be cheaper in a few weeks – and she said yes! She told me which ones would be on sale after Christmas, so I put them back on the shelves and decided I could wait in order to save some money. After all, moving isn’t cheap and I have spent more than my fair share of money this month already.
The lesson here? Always ask as it can never hurt. I know there are some people who ask for a discount on any and everything they buy, but I don’t normally do that. However, I have learned that asking if something is going to be on sale can definitely save you a few bucks – especially around the holidays. So go ahead and ask away – what have you got to lose?
However, if something isn’t going to be on sale and you still really want them, go ahead and buy them:
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